Privacy Policy | Strata Studio
Last updated: 27 November 2025
Strata Studio is committed to protecting your privacy. This policy explains how we collect, use, store, and safeguard your information when you use our website or services.
Information We Collect
We may collect the following information when you interact with our website or services:
Personal Information:
• Name
• Email address
• Phone number
• Business details
• Payment information (processed securely via Stripe)
Usage & Technical Information:
• IP address
• Browser type
• Pages visited
• Form submissions
• Cookies and analytics data
How We Use Your Information
We use your information to:
• Deliver our services (web design, ads, automations, AI systems)
• Respond to enquiries or support tickets
• Improve website performance and user experience
• Send relevant updates or marketing (with your consent)
• Process payments securely
• Maintain safety, security, and fraud protection
We do not sell or rent your data, ever.
Data Security
We use commercially reasonable measures to protect your information, including:
• Encrypted payment processing via Stripe
• Secure internal systems
• Restricted access to authorised personnel only
However, no online platform is 100% secure, and you acknowledge that data submitted online is at your own risk.
Cookies & Tracking
We use cookies to:
• Improve website functionality
• Analyse traffic
• Enhance user experience
• Track conversions (Meta Pixel, Google Analytics, etc.)
You can disable cookies in your browser settings.
Your Rights
You may request to:
• Access your data
• Update your data
• Delete your data
• Opt out of marketing emails
To make a request, contact stratastudioau@gmail.com.
Third-Party Services
We use trusted third-party tools such as:
• Stripe
• Meta Ads
• Google Analytics
• Zapier / n8n
• AI messaging tools
These providers have their own privacy policies, which we encourage you to review.
Contact
For questions about this Privacy Policy, email stratastudioau@gmail.com.
Terms & Conditions — Strata Studio
Last updated: 27 November 2025
By accessing our website or purchasing a subscription, you agree to the following terms.
Services Provided
Strata Studio offers:
• Websites & landing pages
• Meta ad campaigns
• Email systems
• AI receptionists
• Automations (Zapier, n8n, API workflows)
• Analytics and optimisation
Your subscription allows you to request work one task at a time unless stated otherwise.
Payment & Billing
• Payments are billed monthly via Stripe.
• Subscriptions renew automatically unless cancelled.
• Pricing may change with notice.
• Non-payment will pause or terminate service.
Turnaround Times
Turnaround times are estimates, not guarantees.
Most tasks are delivered within roughly 48 hours.
Ownership of Work
Upon full payment:
• You own the final deliverables.
• Strata Studio may display work in our portfolio unless you request otherwise.
Refund Policy
Due to the nature of digital services, all payments are final.
You may cancel anytime, and no future fees will be charged.
Acceptable Use
Clients may not use our services to create or distribute:
• Illegal content
• Fraudulent or harmful software
• Hate speech or abusive material
We may terminate service if these terms are violated.
Limitation of Liability
Strata Studio is not liable for:
• Loss of revenue or profits
• Platform outages from third-party services
• Results outside our control (e.g., ad performance fluctuations)
All services are provided “as-is” without guarantee of specific outcomes.
Contact
For questions regarding these Terms, email stratastudioau@gmail.com.